FHA Call Center - Exceptional customer care combined with cutting edge technology
FHA Call Center
Larger Banks to Smaller Lenders rely on Application Leads call center solutions 24 hours per day, 7 days per week, 365 days per year to extend the reach of their brand. Beyond merely answering telephone calls, we quickly turn each qualifying call into an inbound application forwarded within seconds to your inbox. or lead management system.
www.Application Leads Inc. .com
Our Famous 'FHA Call Center'
Since 2010, the Application Leads Call Center has been providing FHA Lenders a myriad of customized inbound and outbound call center solutions.
Our business is to connect, direct and assist borrowers in an accurate, convenient, professional and timely manner. Our environment is equipped with an advanced technological system that allows us to obtain and process information quickly and accurately, as well a high performing staff that provides high quality customer service.
Our History
The Application Leads FHA Call Center was established at The FHA Home Loan Center in 2008 by Kevin Hanlon, director of technical services and the FHA Home Loan information desk. The center was established as a professional borrowers contact center providing services for FHA Home Mortgage Products.
Our reputation grew as a 24-hour-a-day, 365-day-a-year, quality lenders connection, serving both the borrower community and Lending Institutions. The Call Center was increasingly in demand for additional mortgage queries, which led to the development of our 24 hour answering service in November 2011.
Currently, the Application Leads FHA Home Loan Call Center has 11 (and growing) professional, well-trained call center associates, all committed to successful borrower and financial lender's services.
"This has been a true 'game changer". Within 24 hours, we were receiving borrower applications, returning their calls, and receiving inbound phone inquires. Within 10 days we has a fully functioning pipe line for each individual LO. This is truly the only way to do business in the internet age. " - Peter Motta, US Bank.
